Suffered an injury? Kelley Wolff Injury Attorneys is here to answer your most important personal injury questions—from navigating insurance claims to knowing when to seek legal help.
WE’RE HERE TO HELP
we represent clients that suffered from different types of injuries or accidents
Food poisoning claims require proving which specific food caused your illness.
personal injury clients
0
+
personal injury cases
personal injury
The Testing Problem Nobody Warns You About
The Pathogens, and Why Each One Matters Legally
Different organisms produce different timelines, different sources, and very different case values. General ranges follow; individual cases vary and none of this substitutes for medical evaluation.
Salmonella
Commonly associated with poultry, eggs, produce, and low-moisture products like nut butters and flour. Onset typically ranges from several hours to several days.
Legally significant because it is frequently outbreak-associated, it is reportable, and it can lead to reactive arthritis persisting long after the acute illness resolves.
Campylobacter
Among the most common causes of bacterial diarrheal illness, associated with undercooked poultry, unpasteurized milk, and contaminated water. Onset commonly two to five days.
Its legal significance is disproportionate to its reputation, because Campylobacter is a recognized trigger for Guillain-Barré syndrome — an autoimmune condition causing progressive weakness and sometimes ventilator-dependent paralysis. It also has one of the highest rates of culture-independent-only testing, which is exactly the isolate problem described above.
Shiga Toxin-Producing E. coli
Including O157:H7. Associated with undercooked ground beef, leafy greens, raw sprouts, unpasteurized products, and contaminated water. Onset commonly three to four days.
This is the organism that causes hemolytic uremic syndrome, a complication in which toxin damages small blood vessels and produces kidney failure, affecting young children disproportionately. An HUS case is a catastrophic injury case with a lifetime damages model.
One clinical point worth knowing: antibiotics are generally avoided in suspected STEC infection because of concern they may increase HUS risk. If a child has bloody diarrhea, the diagnosis matters urgently for treatment reasons, not just legal ones.
Listeria
Associated with deli meats, soft cheeses, smoked fish, and ready-to-eat refrigerated foods. Its defining feature is a long and variable incubation period, in some cases well over a month.
Listeriosis is unusually dangerous in pregnancy, where relatively mild maternal symptoms can accompany miscarriage, stillbirth, premature delivery, or serious neonatal infection. It is also severe in older adults and immunocompromised people.
Because of the long incubation, these cases are frequently never connected to a food source at all.
Norovirus
The most common cause of acute gastroenteritis and the classic restaurant outbreak organism. Onset typically about a day or two, with sudden vomiting and diarrhea resolving in a few days.
Its legal significance is the source. Norovirus outbreaks frequently trace to a food handler who worked while ill or shortly after. Food safety rules require excluding or restricting ill employees, and an establishment that let a vomiting employee work a shift has a documented failure. Employee illness logs and scheduling records are the evidence.
Vibrio
Particularly relevant on the Texas coast. Associated with raw or undercooked shellfish, especially oysters, and with warm coastal waters. Onset commonly within a day or two.
Vibrio vulnificus infection can be rapidly severe in people with liver disease or compromised immunity, progressing to bloodstream infection and sometimes requiring amputation. Gulf oysters are traceable to specific harvest areas and dates through shellfish tags, which makes traceback unusually feasible.
Hepatitis A
A virus transmitted through contaminated food and by infected food handlers, with a long incubation period measured in weeks.
Hepatitis A cases have a distinctive feature no other pathogen shares. When an infected food handler is identified, public health may recommend post-exposure prophylaxis — vaccine or immune globulin — for exposed patrons, and it is effective only within a limited window after exposure.
That creates a category of claim most people do not realize exists: people who never got sick, but who incurred costs, missed work, and endured genuine distress obtaining preventive treatment after a public notification. Those claims are real, and they are frequently overlooked.
Shigella and Cyclospora
Shigella spreads easily person to person and through food handlers, with a low infectious dose. Cyclospora is a parasite associated with imported fresh produce, with a longer incubation and prolonged or relapsing illness.
Cyclospora deserves a specific note: it is not detected on all standard stool panels and frequently requires specific testing to be requested. Patients with prolonged watery diarrhea are sometimes told nothing was found because nobody looked for it.
Clostridium perfringens and Staphylococcal Toxin
Both associated with food held at improper temperatures — buffets, catered events, and large-batch cooking. Staph toxin can act within hours, which is the fast-onset pattern people expect.
Because they are temperature-abuse organisms, these cases connect directly to health inspection findings on hot and cold holding.
How a Case Gets Linked to a Source
Understanding the process explains why some claims succeed and others cannot.
Reporting and Interview
Certain diagnoses are reportable to public health. An investigator may interview you about what you ate, where, and when — a standardized food history covering the relevant incubation window.
Answer thoroughly, and answer with records rather than memory if you can.
Subtyping and Cluster Detection
If an isolate exists, it is sequenced and compared against others. Genetically indistinguishable strains from multiple patients signal a possible common source.
Traceback
Investigators work backward from what cases ate to a shared supplier, lot, or facility — using shopper loyalty card data, restaurant purchase records, invoices, and distribution documentation.
This is also where a claim reaches past the restaurant to the producer, which is usually where the meaningful coverage is.
What If No Cluster Is Found
Plenty of genuine illnesses are never linked to anything. A single case with no matching strains and no identified source is difficult, and we will tell you that rather than let you wait on an investigation that may never name a source.
You do not have to wait for a public announcement to act. Evidence at the establishment degrades in the meantime.
When It Becomes a Serious Case
Most foodborne illness resolves in days. The minority that does not gets undervalued constantly, because everyone involved is still using the words food poisoning.
- Hemolytic uremic syndrome — kidney failure following STEC infection, disproportionately in young children, potentially requiring dialysis and lifetime monitoring.
- Guillain-Barré syndrome — progressive weakness and sometimes paralysis following Campylobacter, developing after the stomach illness has resolved and therefore frequently missed.
- Reactive arthritis — joint inflammation following Salmonella, Shigella, Campylobacter, or Yersinia, sometimes becoming chronic.
- Post-infectious irritable bowel syndrome — persistent digestive symptoms long after the infection clears.
- Pregnancy loss and neonatal infection following listeriosis.
- Bloodstream infection and amputation in severe Vibrio cases.
- Liver injury following hepatitis A.
If any of these applies, the case needs medical experts and a lifetime damages model, not an adjuster’s assessment of your restaurant bill. Fatal cases proceed as wrongful death and survival actions.
Evidence Beyond the Isolate
- Your medical records, including the clinical course and every test performed — and specifically whether a culture was done.
- A two-week food history, reconstructed from receipts, delivery app orders, and card statements rather than memory.
- Leftover food, refrigerated and not discarded. It can be tested.
- Packaging with lot codes and use-by dates, which is how a product traces to a production run and matches against a recall.
- Shellfish tags, in Vibrio cases, which identify harvest area and date.
- Health inspection history for the establishment, which is public and frequently shows prior violations for temperature control, handwashing, or employee illness policy.
- Employee illness logs and schedules, central in norovirus and hepatitis A cases.
- Supplier invoices and distribution records, which enable traceback upstream.
- Other people who ate the same food, including whether any of them were tested.
- Recall notices covering the product or lot.
A preservation letter should reach the establishment early, demanding retention of employee illness records, temperature logs, supplier documentation, and any remaining product from the relevant dates.
Where to Report
Texas DSHS maintains guidance on foodborne illness, and Austin restaurant inspection and food safety oversight runs through the City’s Environmental Health Services Division.
Report even if you are unsure about a claim. It generates records, and it is how clusters get found.
Who Can Be Held Responsible
Food is a product under Texas law, so these claims can proceed under Chapter 82 of the Civil Practice and Remedies Code alongside negligence and breach of implied warranty.
Potential defendants include the restaurant or caterer that prepared the food, a restaurant group or franchisor, the manufacturer or processor, a grower or packer, a distributor, a grocer or retailer, and institutional food service providers at schools, hospitals, and care facilities.
One distinction decides a great deal, and it is covered in depth on our food negligence page: a restaurant that cooks and plates a dish is generally treated as a manufacturer rather than a pass-through seller, while a grocer selling a sealed package it did not make may qualify for the nonmanufacturing seller protection unless an exception applies.
Identifying the producer matters most in serious cases. A national food company’s coverage is a different order of magnitude than a single restaurant’s policy. Cases involving contaminated products can also proceed as product liability claims.
Outbreak Cases
When public health identifies an outbreak, causation is largely resolved for you. The epidemiology, the traceback, and often the genetic matching have already been done.
The tradeoff is that coverage becomes finite. A large outbreak can produce hundreds of claimants against a policy that cannot pay all of them fully, and claimants effectively compete for it.
That gives early action direct financial consequence, and it makes reaching upstream defendants in the supply chain more important than usual.
Group and Institutional Exposures
When many people ate the same food at the same event, the evidentiary picture changes substantially in your favor.
Why Group Settings Are Easier to Prove
A wedding, a catered conference, a company lunch, a school cafeteria, or a church event produces something a single restaurant meal never does: a defined group of people who ate a known menu at a known time.
That gives epidemiologists a cohort. They can compare who ate what against who got sick, which frequently identifies the specific dish. A single diner has no comparison group; a wedding with two hundred guests has one built in.
It also means multiple people may have been tested, which raises the odds that at least one preserved isolate exists somewhere in the group even if yours did not.
Schools, Hospitals, and Care Facilities
Institutional food service raises two additional issues.
First, the population is frequently vulnerable — children, patients, and older adults — which means the same exposure produces worse outcomes. Cases involving long-term care residents can overlap with nursing home neglect claims, where food handling sits inside a broader pattern.
Second, if a public school, public hospital, or governmental facility served the food, notice deadlines can be as short as 45 days to six months rather than two years. That is a trap, and it is why the identity of the operator matters immediately.
Catered and Contracted Service
At a catered event, the caterer, the venue, and the food supplier may each bear responsibility, and they are frequently separate businesses with separate insurance. The event contract, the menu, and the supplier invoices establish who did what.
What These Cases Are Realistically Worth
No lawyer can quote a number early, and we would rather explain what drives value than guess at one.
- Whether an isolate exists and whether it matched a cluster. This is the largest single factor, because it determines whether liability is provable at all.
- The severity and duration of the illness, including whether hospitalization was required.
- Whether a long-term complication developed — HUS, Guillain-Barré, reactive arthritis, or post-infectious IBS. This is the difference between a modest claim and a substantial one.
- Who the defendant is. A national producer’s coverage is a different order of magnitude than a single restaurant’s policy, which is why traceback matters.
- Whether it is an outbreak, which helps causation and constrains available coverage at the same time.
- Lost income, which for a self-employed person or someone hospitalized for weeks can exceed the medical costs.
An honest summary: most food poisoning claims are worth less than people expect, and a small number are worth far more. The variable that decides which one you have is usually the diagnosis, not the restaurant.
What the Defense Will Argue
- You cannot prove it was our food — the central defense, and the reason the isolate matters so much.
- You ate somewhere else, which a complete two-week food history addresses rather than avoids.
- It was a stomach virus unrelated to food.
- Nobody else reported illness, which is usually just unmeasured, since most people never report.
- You mishandled it at home after purchase.
- Your rapid test result proves nothing about our food, which is precisely correct without an isolate — and precisely why reflex culture matters.
- Comparative responsibility, under proportionate responsibility — at 50 percent or less you recover reduced by your share; above 50 percent you recover nothing.
Damages
For a short illness, damages are modest — an urgent care visit and a few missed days. We will tell you when a claim is not worth your time, and that is a common outcome here.
Serious cases are entirely different, and can include emergency and intensive care, dialysis and long-term nephrology care, neurological rehabilitation, ongoing treatment for chronic post-infectious conditions, lost wages and lost earning capacity, physical pain and mental anguish, physical impairment, and loss of consortium.
Where conduct rises beyond ordinary negligence to gross negligence, exemplary damages may be available under Chapter 41. A producer that shipped product it knew had tested positive, or an operator that let a visibly ill employee handle food, is not making an ordinary mistake.
Deadlines
- Days — the stool sample and the isolate. No statute governs this. Pathogens clear, and specimens are discarded. This is the most urgent item on the page.
- Days to weeks — post-exposure prophylaxis in hepatitis A situations, which is effective only within a limited window and is a medical priority before it is a legal one.
- Days — leftover food, packaging, and shellfish tags.
- Days to weeks — the establishment’s employee illness logs, temperature records, and supplier documentation.
- Two years — the statute of limitations for personal injury and wrongful death claims in most cases.
- Minors generally have limitations tolled until adulthood, though a parent’s own related claims may not be. This matters in HUS cases involving children.
- As short as 45 days to six months where a public school, hospital, or governmental facility served the food.
Deadlines depend on your facts and must be confirmed by an attorney reviewing your case.
What to Do Right Now
Today
- See a doctor and ask for a stool culture — and reflex culture if a rapid panel is positive. Ask that the isolate be preserved and sent to the public health lab.
- If your symptoms are prolonged and watery, ask specifically about Cyclospora, which is not on every standard panel.
- Refrigerate leftover food and keep all packaging, lot codes, and any shellfish tags.
- Report it to public health.
- If a hepatitis A exposure has been announced, contact a provider immediately about post-exposure prophylaxis. That is time-limited and it is a health decision first.
This Week
- Write out two weeks of food history, including groceries, and pull receipts and delivery orders to support it.
- Ask who else ate the same food and whether any of them were tested.
- Keep a written symptom log with dates.
- Do not sign anything from the establishment or its insurer. A comped meal is fine; a release is not.
- Do not give a recorded statement before getting advice.
- Do not post a review yet. Reviews written while sick and angry get used as prior inconsistent statements.
- Call a lawyer, particularly if symptoms are severe, prolonged, or involve a child.
How These Cases Proceed
Week One
Testing status confirmed — specifically whether an isolate exists. Preservation letter to the establishment. Food history assembled from records. Public health reporting verified.
Causation
Isolate sequencing status, cluster matching, and recall cross-reference. This determines viability, and it happens before anything expensive does.
Records and Traceback
Inspection history, employee illness records, temperature logs, supplier invoices, and tracing the product upstream to a producer.
Expert Development
In serious cases, microbiology or epidemiology on causation, food safety expertise on practices, and treating and consulting physicians on long-term consequences.
Resolution
Suit is filed where warranted, often in the district courts served by the Travis County District Clerk, though claims against national producers frequently involve federal court. Most cases resolve at mediation. Straightforward claims can resolve in months; HUS and Guillain-Barré cases commonly run one to three years.
How We Handle Food Poisoning Cases
1. Free Case Review
The first question is whether an isolate exists. If you are still symptomatic and have not been cultured, we will tell you to handle that before you decide anything about a lawyer.
2. Preservation
Written demands for employee illness logs, temperature records, supplier and lot documentation, and any remaining product.
3. Causation Work
Isolate status, sequencing, cluster matching, recall cross-reference, and a food history built from records.
4. Traceback
Following the product upstream, because the producer usually carries the coverage that matters in a serious case.
5. Straight Assessment
No isolate, no recall, no cluster, and a short illness usually means the case is not worth pursuing. That is a frequent outcome and you should hear it in week one, not month twelve.
6. Resolution
Most cases resolve through negotiation or mediation. Serious cases are built for trial, because producers and their carriers settle seriously only when that preparation is visible.
Questions Worth Asking Any Lawyer You Consider
- Was an isolate preserved from my sample, and how will you find out? If a lawyer does not know the difference between a rapid panel and a culture, they do not handle these cases.
- Can we still get a reflex culture? If you were tested recently, sometimes the answer is yes.
- Will you check whether my strain matches a cluster?
- How far back should my food history go, and why? The answer should depend on the organism.
- Can we reach the producer, or only the restaurant?
- Given my illness, is this case worth bringing? Honesty here matters more in food cases than almost anywhere.
- What are the weaknesses in my case?
- Who will actually work my file, and can I reach an attorney?
Why Clients Choose Kelley Wolff Injury Attorneys
- We ask about the isolate first, because that is what these cases turn on and most firms never think to ask.
- We tell you to request reflex culture before we talk about anything else. That advice helps you whether or not you hire us.
- We know the pathogens, including which ones require specific testing and which ones cause complications that appear weeks later.
- We build the food history from records, across the right incubation window rather than the last meal.
- We look upstream. The restaurant is visible; the producer usually has the coverage.
- We recognize the serious cases. HUS, Guillain-Barré, and pregnancy-related listeriosis are not food poisoning cases and should never be valued as one.
- Honest screening. Most short illnesses are not worth pursuing and we will say so.
- Local practice across Travis, Williamson, Hays, Bastrop, and Bell counties.
- Contingency representation. No attorney’s fee unless we recover, and we advance case costs.
- Direct attorney access. You will be able to reach Travis S. Kelley and Colin Wolff about your case.
Talk to an Austin Food Poisoning Attorney
Most people who get seriously ill from food never find out what caused it, and a large share of those who do never end up with the one thing that would have proven it — a preserved bacterial isolate.
That is not because the science is unavailable. It is because nobody told them to ask.
So ask. Request a culture, request reflex culture if a rapid panel is positive, and request that the isolate be preserved and sent to the public health lab. Do that today if you are still symptomatic. Then call us, or do not — the advice is the same either way.
in need of assistance?
Frequently
Asked Questions
Your Most Common Food Negligence Questions—Answered
What should I do first?
If you are still symptomatic, get a stool culture today and ask that the isolate be preserved. Refrigerate any leftover food and keep the packaging. Report it to public health. Write down two weeks of food history. Do not sign anything and do not post about it. Then call an attorney.
Should I post a review about the restaurant?
Not until you have spoken with someone. Reviews and social posts written while you are sick and angry routinely get used as prior inconsistent statements, and the details rarely match your later testimony. Report it to public health instead, because that record helps your case rather than undermining it.
What does a food poisoning lawyer cost?
Nothing upfront. We handle these cases on a contingency fee, so our fee comes from the recovery and you owe no attorney’s fee unless we recover for you. We advance all of the case costs, including any microbiology or epidemiology expert fees. The initial consultation itself is entirely free.
What if there is a confirmed outbreak?
Causation gets much easier, because public health has already done the epidemiology and the traceback. But coverage becomes finite, and a large outbreak can produce hundreds of claimants competing for one policy. That gives early action real financial weight, and it makes reaching upstream defendants more important than usual.
Is a two-day illness worth pursuing?
Usually not, and we will tell you so. An urgent care visit, a few missed days of work, and no laboratory confirmation typically produce damages that do not justify the time and cost of pursuing a claim. That is a common outcome here. Severe, prolonged, or child-involved cases are entirely different.
How long do I have to file a food poisoning claim in Texas?
Generally two years from the date of injury. The practical deadlines are far shorter than that. The stool specimen is a matter of days, leftover food and packaging get discarded, and the establishment’s own employee illness and temperature logs become harder to obtain. Shorter deadlines apply for governmental facilities.
Can the restaurant be liable if a sick employee caused it?
Yes, and that is the classic norovirus and hepatitis A pattern. Food safety rules require excluding or restricting ill food employees. An establishment that allowed a vomiting employee to work a shift has a documented failure, and employee illness logs and scheduling records then become the central evidence in the case.
What if I got sick from raw oysters?
Vibrio infection is associated with raw or undercooked shellfish and warm coastal waters, which makes it genuinely relevant along the Texas coast. It can be rapidly severe in people with liver disease or compromised immunity. Shellfish tags identify the harvest area and date, which makes traceback unusually feasible in these cases.
What if a restaurant had a hepatitis A exposure?
Contact a provider immediately about post-exposure prophylaxis, which is effective only within a limited window after exposure. That is a health decision before it is a legal one. Separately, people who never got sick but incurred costs and missed work obtaining that preventive treatment may have claims worth evaluating.
Why does Listeria matter so much in pregnancy?
Because relatively mild symptoms in the pregnant person can accompany miscarriage, stillbirth, premature delivery, or a serious neonatal infection. Listeria also has an unusually long incubation period, sometimes well over a month, which means these cases are frequently never connected to any food source at all.
Can food poisoning cause paralysis?
It certainly can. Guillain-Barré syndrome causes progressive weakness and sometimes paralysis requiring ventilator support, and Campylobacter infection is a recognized preceding trigger for it. Because it develops after the gastrointestinal illness has already resolved, the connection back to the original food exposure is missed remarkably often.
Which food poisoning causes kidney failure?
Shiga toxin-producing E. coli, most often O157:H7, can cause hemolytic uremic syndrome, in which toxin damages small blood vessels and produces kidney failure. It affects young children disproportionately, can require dialysis, and can cause permanent kidney damage. Antibiotics are generally avoided in suspected cases for exactly this reason.
How long after eating do symptoms start?
It varies enormously by organism. Staphylococcal toxin can act within hours. Salmonella commonly takes hours to days. Campylobacter and Shiga toxin-producing E. coli commonly take two to five days. Listeria can take weeks. This is precisely why the last meal you happened to eat is frequently not the actual cause.
Can I have a claim if no isolate was preserved?
Possibly, but it is considerably harder and you should hear that plainly. Cases can still be built through a documented outbreak, a product recall covering what you consumed, health inspection findings, other diners who were tested, or medical records showing a course consistent with a specific organism. An untested single illness is difficult.
How do they prove which restaurant made me sick?
Through the organism itself. An isolate is sequenced at a public health laboratory and compared against a national network tracking outbreak clusters. When multiple patients turn out to carry a genetically indistinguishable strain, investigators trace what they ate in common. That match converts causation from an argument into a documented scientific finding.
My test was positive. Doesn’t that prove my case?
Not necessarily. A positive rapid panel tells you which organism made you sick. It does not tell anyone which food it came from. That link is established by genetically fingerprinting an isolate and matching it to other patients traced to a common source, and a rapid panel produces no isolate to fingerprint.
What is reflex culture and why should I ask for it?
Reflex culture means culturing the specimen after a rapid test comes back positive, so that an isolate is actually produced. Rapid tests generally do not destroy the original specimen, so it usually remains possible afterward. The barrier is cost and workflow rather than science, which is exactly why you have to ask.
What is the difference between a rapid test and a culture?
A rapid molecular or antigen panel detects the pathogen’s genetic signature directly in your specimen. A culture actually grows the organism, producing a bacterial isolate that can be sequenced and fingerprinted. For your medical treatment the difference rarely matters at all. For proving your legal case, the isolate is nearly everything.
What is the most important thing to do after suspected food poisoning?
Ask your doctor for a stool culture, and for reflex culture if a rapid panel comes back positive. Many labs now use rapid molecular tests that identify the pathogen without growing an isolate. Without an isolate, your case cannot be genetically matched to an outbreak, which is the strongest causation proof available.
what they say
what they say
why we’re
trusted
Built on Integrity, Backed by Results, Focused on You
Kelley Wolff Injury Attorneys delivers personalized legal guidance, focused advocacy, and strong results for injury victims throughout Austin and the surrounding communities.

Based on 69 reviews
how can we help
Get in touch
We’re here to help. Send us a message and our team will get back to you shortly.
OFFICE HOURS
Sunday to Saturday: 24/7